Privacy policy

Thank you for visiting Hand of Kashgar. We value your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your information.

1. Information We Collect

We may collect the following information:

• Your name, email, address, and contact details when you place an order, register, or subscribe;

• Payment information (processed via third-party platforms; we do not have direct access to full payment details);

• Your browsing behavior, purchase history, and preferences on our website.

2. How We Use Your Information

We use the information collected to:

• Process orders, deliver products, and provide after-sales support;

• Respond to your inquiries and provide customer service;

• Send you updates regarding your order, promotions, or brand news (you may unsubscribe at any time);

• Improve website functionality and offer personalized recommendations.

3. Information Protection

• We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or alteration;

• Only necessary employees and partners have access to your information to fulfill orders or provide services.

4. Information Sharing

• We do not sell your personal information to third parties;

• We may share necessary information with logistics companies, payment platforms, or authorities as required by law for order fulfillment or legal compliance;

• We may disclose information to protect our rights or comply with legal obligations.

5. Cookies and Tracking Technologies

• We may use cookies, pixels, or similar technologies to collect user behavior data for website optimization, advertising, and analytics;

• You may disable cookies in your browser, but some features may be affected.

6. Your Rights

• You can access, correct, or request deletion of your personal information at any time;

• You can opt out of marketing communications;

• For privacy-related concerns, please contact our customer service email.

7. Applicable Law

• This Privacy Policy is governed by the laws of the jurisdiction where the company is registered.