Terms of Service

Welcome to Hand of Kashgar (“the Website”). Please read these Terms of Service carefully before using our services. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
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1. Accounts and Subscriptions
1. You may browse the Website without registration. However, to subscribe, make purchases, or use certain features, you will need to provide a valid email address and other required information.
2. You are responsible for ensuring that all information you provide is true, accurate, and complete.
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2. Products and Orders
1. We make every effort to ensure the accuracy of product descriptions, prices, and images, but errors or discrepancies may occur.
2. All orders are subject to our confirmation. In case of pricing errors or stock shortages, we reserve the right to cancel or adjust orders.
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3. Payment
1. We accept multiple payment methods, including credit cards, PayPal, Apple Pay, and others.
2. All prices are confirmed at the time of order placement.
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4. Shipping and Delivery
1. We provide both standard and express shipping options, which will be displayed at checkout.
2. International orders may incur customs duties, import taxes, or other fees. These costs will be covered by us, and customers will not need to pay extra.
3. Delivery times may vary depending on destination, customs clearance, or unforeseen circumstances.
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5. Returns and Refunds
1. If you receive a product with quality issues or one that significantly differs from its description, please contact us within 14 days of receipt for a return or refund solution.
2. Requests for returns or exchanges due to personal reasons will be reviewed on a case-by-case basis.
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6. Intellectual Property
1. All content on this Website (including text, images, videos, and designs) is protected by copyright and intellectual property laws.
2. No one may copy, modify, distribute, or use our content for commercial purposes without prior written consent.
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7. Limitation of Liability
1. To the maximum extent permitted by law, we shall not be liable for any direct or indirect losses arising from the use or inability to use our services.
2. In any event, our liability shall not exceed the amount paid by you for the relevant product.
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8. Governing Law and Dispute Resolution
1. These Terms are governed by applicable international trade laws and the laws of the customer’s country or region of residence.
2. In the event of a dispute, both parties should first attempt to resolve the issue amicably. If no resolution is reached, the dispute shall be submitted to the competent court or arbitration body in accordance with applicable law.
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9. Updates to Terms
We may update these Terms from time to time by posting a revised version on this page. Updated Terms will take effect upon publication.